Store Policy
Customer Care
At PRIMATE Clothing, customer satisfaction is our priority. If you're not completely satisfied with your purchase, we offer easy returns and exchanges within 14 days of receipt, provided the items are unused, unwashed, and in original condition with tags attached.
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Returns & Exchanges: Must be initiated within 14 days.
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Refunds: Issued to the original payment method after item inspection.
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Shipping Costs: Non-refundable unless the product is defective or damaged.
For assistance, contact us at [info@primateclothing.com/+91 8220152006], and we’ll be happy to help.
Privacy & Safety
1. Data Collection & Usage
We value your privacy and are committed to protecting your personal information. By using our website, you agree to the following data practices:
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Personal Information: We collect personal details such as name, email address, shipping address, and payment information to process orders and enhance your shopping experience.
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Usage Data: We may collect information on how you use our website to improve our services, including your browsing behavior, device information, and location.
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Cookies: We use cookies to personalize content, provide social media features, and analyze our traffic.
2. Data Protection & Security
Your data is securely stored and protected through industry-standard encryption methods. We take all necessary measures to ensure your information is safe from unauthorized access, alteration, or destruction.
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Payment Security: We use [payment gateway] to process payments securely. Your payment details are never stored on our servers.
3. Third-Party Services
We do not share your personal information with third parties, except when necessary to fulfill your orders (e.g., delivery services). We may share data with trusted partners who assist us in operating our website and providing services to you. All third-party partners are required to maintain the confidentiality of your data.
4. Your Rights
You have the right to access, update, or delete the personal information we have collected. For any concerns, you can contact our customer care team for assistance.
5. Changes to Privacy Policy
We reserve the right to update or modify this Privacy & Safety Policy at any time. Any changes will be posted on this page with an updated date.
Payment Methods
Credit / Debit Cards
UPI